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I cannot add any network paths as resources, what should I do?

1 min read

If you’re encountering difficulties adding network paths as resources in ProVide, it may be due to the service running under the default “LocalSystem” account, which do not have permissions to access network resources. Here’s a step-by-step guide on how to change the user for the ProVide service:

  1. Access Service Properties:
    • Open the “Services” management console in Windows by searching for “Services” in the Start menu or pressing Win + R, typing “services.msc,” and hitting Enter.
  2. Locate ProVide Service:
    • In the Services window, find the ProVide service from the list of services displayed. The service name is “ProVide integration Server”.
  3. Open Service Properties:
    • Right-click on the ProVide service and select “Properties” from the context menu.
  4. Navigate to Log On Tab:
    • In the Properties window, go to the “Log On” tab.
  5. Change User Account:
    • Select the option to “This account” and specify the user account you want to use. It’s recommended to use a separate service account for the ProVide service.
  6. Enter Credentials:
    • Enter the username and password for the selected user account. Ensure that this account has the necessary permissions to access network paths and other resources required by ProVide.
  7. Apply Changes:
    • Click on “Apply” and then “OK” to save the changes.
  8. Restart Service:
    • Finally, restart the ProVide service to apply the changes. Right-click on the service and select “Restart” from the context menu.

By following these steps and ensuring that the ProVide service runs under a user account with appropriate permissions, you should be able to add network paths as resources in ProVide without any issues.

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